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Jacob&Nora Melbourne
We want to thank all our customers for 15 amazing years.
Due to personal circumstances, we sadly have to close our store.
That’s why we’re hosting our biggest sale ever to sell off our final stock.
We hope there’s still something that can make you happy!
Free Shipping
We offer free shipping throughout AUS
30-Day Return Policy
Not happy? we've got you covered
Secure Payment
100% secure checkout
24/7 Support
Our team is here to help
Frequently asked questions
Ordering at Jacob&Nora is simple and secure. Choose your favorite item, select the right size and color, and click Add to Cart. When you’re ready, go to your cart and click Checkout. Enter your details, choose your preferred payment method, and complete your purchase in our secure payment environment. You’ll immediately receive a confirmation email with all order details.
We ship your order as quickly as possible! Orders placed on business days before 3:00 PM are usually dispatched the same day. Once your order is on its way, you’ll receive a confirmation email with a tracking link to follow your parcel.
Good news! We offer free shipping on all orders.
As soon as your order has been dispatched, you’ll receive a tracking link by email. This allows you to easily see where your parcel is and when it will arrive.
Yes, you can! At Jacob&Nora, you can return or exchange an item within 30 days of receipt, provided it is unworn and in its original packaging. Please contact our customer service to register your return or exchange — we’re happy to assist you.
You can pay safely and easily with credit card (Visa and Mastercard), Google Pay and Apple Pay. All payments are processed via a secure SSL connection, ensuring your information is fully protected.
Yes, our sizing fits true to size. Still unsure about the fit? Feel free to contact us for personalized advice.
You can reach us via email at info@jacobandnora.com or through the contact form on our website. We aim to respond to all messages within 24 hours.